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HR AND COMPLIANCE SERVICES CATALOGUE

Building Compliant, Well-Managed Workplaces

At Talent Hub Human Capital Consultants, we understand that compliance isn't just about avoiding penalties—it's about building a foundation for sustainable growth. Many businesses in Zambia operate with the best intentions but struggle with the complexities of statutory obligations, employment law, and HR administration.

Whether you're a startup setting up your first employment contracts, an SME navigating NAPSA and NHIMA requirements, or a growing organization looking to strengthen your HR systems, we're here to help.

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Ready to get started?  Explore our solutions below and fill out your Compliance Assistance Request form.

1. STATUTORY COMPLIANCE SERVICES

Registration & Setup Services

  • NAPSA employer and employee registration

  • NHIMA employer and employee registration

  • ZRA PAYE registration and TPIN applications

  • Workers Compensation Fund (WCFC) registration

  • Local Authority Business Levy registration

  • Skills Development Levy registration

  • Zambia Revenue Authority tax clearance applications

Ongoing Statutory Compliance Management

  • Monthly NAPSA contributions calculation and filing

  • Monthly NHIMA contributions calculation and filing

  • Monthly PAYE calculations and ZRA returns (incl. P10 forms)

  • Quarterly Workers Compensation returns and payments

  • Annual NAPSA reconciliation and compliance certificates

  • Annual ZRA reconciliation and tax compliance

  • Statutory audit preparation and support

  • Government inspections liaison and support

Payroll Compliance Services

  • Payroll setup and configuration (Microsoft Excel)

  • Monthly payroll processing

  • Payroll compliance audits

  • Statutory deductions verification

  • Payslip generation and distribution

2. EMPLOYMENT CONTRACTS & AGREEMENTS

Employment Contracts

  • Permanent employment contracts (standard)

  • Fixed-term/temporary employment contracts

  • Probationary employment contracts

  • Part-time employment contracts

  • Casual/seasonal employment contracts

  • Executive/management employment contracts

  • Consultant/independent contractor agreements

SME Compliance Starter Pack

  • Ideal for businesses with 2–20 employees:

  • Drafting & review of employment contracts

  • Statutory registrations (NAPSA, NHIMA, WCFC)

  • Excel payroll setup & compliance checks

  • Basic HR policies

  • Compliance orientation for management

High Demand

3. HR POLICIES & PROCEDURES

Core HR Policy Manual

  • Employee handbook (comprehensive - includes leave & attendance policies, compensation & benefits policies, and conflict of interest provisions)

  • Code of conduct and ethics policy

  • Recruitment and selection policy

  • Probation policy and procedures

  • Performance management policy

  • Disciplinary policy and procedures

  • Grievance handling policy

Workplace Policies

  • Health and safety policy

  • HIV/AIDS workplace policy

  • Gender-based violence policy

  • Data protection and privacy policy

  • IT and communications policy

  • Vehicle use policy

4. HR FORMS & TEMPLATES

Recruitment & Onboarding Forms

  • Job description templates

  • Job advertisement templates

  • Interview evaluation forms

  • Job offer letters

  • Employee personal information forms

  • New employee onboarding checklist

Performance Management Forms

  • Probation review forms

  • Performance appraisal forms (annual/mid-year)

  • Performance improvement plan (PIP) templates

  • Goal setting and KPI templates

  • 360-degree feedback forms

5. HR RECORDS & ADMINISTRATION SERVICES

Employee Records Management

  • Personal files setup and organization

  • Digital employee database setup

  • Document retention and archiving system

HR Reporting & Analytics

  • Monthly HR metrics reports (headcount, turnover, absence)

  • Statutory compliance status reports

  • Payroll cost analysis reports

6. COMPLIANCE AUDITS & REVIEWS

Compliance Health Check Services

  • Full statutory compliance audit (NAPSA, NHIMA, ZRA, WCFC)

  • Employment contracts compliance review

  • HR policies and procedures gap analysis

  • Employee records audit

  • Payroll compliance audit

  • Health and safety compliance review

  • Labour law compliance assessment

  • Compliance risk assessment report

  • Corrective action plans

  • Compliance roadmap development

  • Audit readiness preparation

7. HR ADVISORY & SUPPORT SERVICES

General HR Advisory

  • Employment law interpretation and guidance

  • Disciplinary case management support

  • Grievance resolution support

  • Retrenchment and redundancy advisory

  • Industrial relations guidance

  • Collective bargaining support

  • Union negotiation support

HR Project Services

  • Organizational restructuring support

  • Job evaluation and grading exercises

  • HR policy development and review

  • Workforce planning

Training & Capacity Building

  • HR compliance training for management

  • Payroll administration training

  • Performance management training

  • Supervisory skills training

  • Discipline and grievance handling training

  • HR best practices workshops

8. SPECIALIZED COMPLIANCE DOCUMENTS

Corporate Governance Documents

  • Board HR committee charter

  • HR delegation of authority matrix

  • HR risk register

Investigation & Disciplinary Documents

  • Investigation terms of reference

  • Investigation findings reports

  • Disciplinary hearing minutes

  • Appeal hearing documentation

Labour Relations Documents

  • Recognition agreements

  • Collective agreements review

  • Dispute resolution procedures

  • Strike preparedness plans

Ready to make your request? Click the button below

©2026 by TALENT HUB

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